Recalls and Oil Changes-Knoxville

Headed to Knoxville, Tennessee to get our first engine oil/filter change done on the motorhome. We went to Cummins Crosspoint for the service. We had the generator oil and filter changed as well.

The Coach engine had a recall for a possible faulty wrist pin problem and the techs at Cummins did the recall for us the same day. It was a long day at the facility. When the work was complete, they ran a power cord out to us and let us stay in the side lot for the night. We had a terrible rain storm that night and our entertainment was watching the water gush out of a roof gutter pipe and wash under our coach. Cummins is also right next to a train track and the train whistle kept us apprised of their location about once an hour, all night!

The following morning we started to leave and heard a high pitched whistle coming from the engine. We circled around and went back to Cummins. They found the boot going to the turbo was on cock-eyed causing the whistle. It was fixed by about noon. We ate lunch and headed out once again.

Got out of the parking lot and heard a very loud roar of air coming from the engine compartment. This time we went back and the Lead Tech road with us and said the engine sounded fine. He also said he just heard the fan running to cool the engine. I said the engine is cold, the fan should not be running. He agreed and told the tech that was working on the engine there must be a glitch in the software for the recall and to reset all the parameters manually in the computer. He got that done about an hour and a half later (Now 3pm in the afternoon) and finally, we were on our way across the mountain pass on Rt. 40 toward the Brevard area in North Carolina. The engine ran great over the mountains and we were, ultimately, pleased with the service.